Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, engage in conversations, or contact us for support.

• Account Information: Email address, authentication tokens
• Conversation Data: Messages and interactions (only if you enable memory features)
• Usage Data: How you use our Service (only if you opt into analytics)
• Technical Data: IP address, browser type, device information

2. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Maintain conversation context (if you enable session storage)
• Personalize your experience (if you enable long-term memory)
• Analyze usage patterns (only with your consent)
• Communicate with you about the Service
• Ensure security and prevent misuse

3. Information Sharing

We do not sell your personal information. We may share your information only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent misuse
• With service providers (under strict confidentiality agreements)

4. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal information
• Rectification: Correct inaccurate information
• Erasure: Delete your account and associated data
• Portability: Export your data in a portable format
• Objection: Opt out of certain data processing
• Restriction: Limit how we process your data

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure (Google Cloud Platform)

6. Data Retention

We retain your information only as long as necessary to provide the Service or as required by law:

• Account Data: Until you delete your account
• Conversation Data: According to your memory settings (you can delete anytime)
• Usage Analytics: Aggregated and anonymized for up to 2 years
• Legal Compliance: As required by applicable law

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices:

• Email: privacy@thecouch.io
• Support: support@thecouch.io